Link a ticket to the requester, asset and requested service.
Platform capability
IT ticketing
Receive support requests, set priority, assign an owner, and follow each request through to closure.
What this capability does
Track ticket status and response and resolution dates.
Public and internal comments with a ticket event history.
How to get started
Register your organization, add your team and assets, then start your first support request. You can also explore the interactive demo first to see the workflow.
Ready to organize this process?
Start by registering your organization, or talk to the team if you have specific implementation requirements.